Returns and complaints policy

Do you want to return a product or make a complaint? No problem – you have 14 days from receiving the package to do so. Below you will find all the information you need.

Product return

Complete the return form: Download here

Include it in the product package.
Send the parcel to the following address:

Damsen
Wyszynskiego 16 Street
62-561 Slesin

Complaint

If the product is damaged or not as described, please contact us by e-mail: damsen@op.pl.

Consideration time

We process returns and complaints within 14 business days of receiving the shipment.

Thank you for shopping at DamSen